Last Updated: 4/2/25
Welcome to Goldenrod.com. These Terms and Conditions (“Terms”) govern your access to and use of our website, including any content, functionality, and services offered on or through goldenrod.com (the “Website”), whether as a guest or a registered user. By using the Website, you accept and agree to be bound by these Terms.
1. Products and Services
Goldenrod.com sells a variety of goods including CDs, books, DVDs, vinyl records, digital downloads, clothing, accessories, and festival tickets. All product descriptions are subject to change without notice and are provided for your convenience.
2. International Use
We operate and ship internationally. You are responsible for compliance with local laws if you access the Website from outside the United States.
3. Account Registration
Account creation is optional. You may check out as a guest or create an account to manage orders and track shipping. You are responsible for maintaining the confidentiality of your account information.
4. Payments and Taxes
We accept the following payment methods:
- PayPal
- Major credit cards (processed via PayPal and PNC)
Applicable sales tax is charged on all orders shipped within the state of Michigan.
5. Shipping Policy
- All orders are processed within 2–3 business days.
- We ship via USPS for both domestic and international orders.
- Shipping fees are calculated at checkout and are non-refundable.
6. Return and Refund Policy
- Physical Items: We accept returns on unopened items within 30 days of delivery. Returned items must be in original packaging and condition. Customers are responsible for return shipping costs.
- Digital Downloads: Non-refundable once downloaded.
- Festival Tickets: All ticket sales are final and non-refundable. However, tickets are transferable to another person. Please contact us at sales@goldenrod.com to process a transfer.
Refunds (if applicable) will be issued to the original method of payment once the item is received and inspected.
7. Data Collection and Privacy
We collect personal data necessary to process your orders and communicate with you (e.g., name, address, email, payment details). We do not sell or rent your personal data to third parties.
We use the following third-party services:
- WooCommerce (online store management)
- Google Analytics (website performance tracking)
- Sendinblue (email marketing and newsletter distribution)
- PayPal and PNC (payment processing)
For more details, please refer to our Privacy Policy.
8. Intellectual Property
All content on this Website—including text, graphics, logos, images, audio clips, and digital downloads—is the property of Goldenrod or its content suppliers and is protected by U.S. and international copyright laws.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Michigan, United States, without regard to conflict of law principles.
10. Contact Information
If you have any questions about these Terms, your order, or anything else, you can contact us at:
Email: sales@goldenrod.com
Mailing Address:
Goldenrod Music
708 East César E. Chàvez Ave
Suite A
Lansing, MI 48906